TributeLegacy®

Free bereavement tool

Handle their digital life, gently.

A calm, ordered checklist for the accounts, subscriptions and photos left behind. Direct links to the right form at every provider, so you never have to hunt through help pages while you're grieving.

0of 16 steps ticked

Tick marks are stored only in this browser. Nothing is uploaded.

First, tell the state

One phone call and one online form covers most UK government departments and banks.

GOV.UK — Tell Us Once

notify

Report the death to HMRC, DWP, Passport Office, DVLA and the local council in one call.

You'll need: Death certificate reference, NI number, date of birth

Open form

Death Notification Service

notify

Notify most UK banks, building societies and insurers in a single free submission.

You'll need: Death certificate, executor's ID

Open form

Social profiles

Choose to memorialise (keep the profile as a place of remembrance) or remove.

Facebook

memorialise

Memorialise the profile (keeps posts, adds Remembering) or request permanent removal.

You'll need: Death certificate or link to obituary

Open form

Instagram

memorialise

Memorialise or remove the account. Memorialised accounts stay visible to followers.

You'll need: Death certificate or obituary link

Open form

LinkedIn

memorialise

Request the profile is memorialised or removed. Employer, dates and relationship required.

You'll need: Profile URL, obituary link, your relationship

Open form

X (Twitter)

close

Request account deactivation on behalf of a deceased user. No memorialisation option.

You'll need: Death certificate, your ID, relationship

Open form

TikTok

memorialise

Report a deceased user's account for memorialisation or removal.

You'll need: Username, death certificate

Open form

Cloud storage & devices

Photos, documents and the family iPhone. Do this before you factory-reset anything.

Google (Gmail, Photos, Drive, YouTube)

transfer

Use Inactive Account Manager if set up, or submit a next-of-kin request for data or closure.

You'll need: Death certificate, power of attorney or executor letter

Open form

Apple ID (iCloud, Photos, App Store)

transfer

Request access as a Legacy Contact, or a full Apple ID closure. Devices remain locked without this.

You'll need: Legacy Contact access key OR court order + death certificate

Open form

Microsoft (Outlook, OneDrive, Xbox)

close

Request data via the Microsoft Next of Kin process, or close the account.

You'll need: Death certificate, executor documentation

Open form

Dropbox

transfer

Executors can request the contents of a Dropbox account with a court order.

You'll need: Death certificate + court order naming you as executor

Open form

Subscriptions

Stop the direct debits. Most cancellations don't need a death certificate.

Netflix

cancel

Cancel the membership. No death certificate required — just the account email.

You'll need: Account email or the last four digits of the card

Open form

Spotify

cancel

Cancel Premium and close the account. Family plans need to be reassigned first.

You'll need: Account login OR contact Spotify support with proof

Open form

Amazon

close

Close a deceased customer's account. Cancels Prime, deletes Kindle library, ends subscriptions.

You'll need: Death certificate, executor documentation

Open form

Money & crypto

Handled last, once probate is granted — these releases fund the estate.

PayPal

close

Close the account and release any remaining balance to the estate by cheque.

You'll need: Death certificate, grant of probate, executor ID

Open form

Crypto exchanges (Coinbase, Kraken, Binance)

transfer

Each exchange has a deceased user process — you'll need probate and often a court order.

You'll need: Death certificate, grant of probate, court order

Open form

Every account you close leaves a gap. Fill one with a tribute page.

The internet was where a lot of their life lived. A tribute page becomes the one permanent place their story stays, once the platforms have gone quiet.

Create a tribute page See the full bereavement checklist

A quiet note on security

  • Never share their passwords with a provider. No legitimate service will ask. Every process below goes through an official next-of-kin form.
  • Do the essentials first. Tell Us Once and the Death Notification Service between them cover 90% of the paperwork in about an hour.
  • Keep devices, don't wipe them. An unlocked iPhone or laptop is often the only way back into cloud accounts. Factory-reset last, not first.
  • Nothing on this page is saved to our servers. Ticks live in your browser only. No account required.